Your own simplified Zoom presence status, such as available, busy, away, or in a supported meeting state.
ZOOM WORKPLACE · CONNECTION GUIDE
Connect live Zoom presence. Keep the meeting private.
Presence uses one limited Zoom signal to help answer whether now is a good time to interrupt. It does not access meeting audio, video, chat, recordings, transcripts, titles, or participants.
WHAT PRESENCE RECEIVES
A status signal, not the meeting.
No audio, video, chat, recordings, transcripts, meeting names, invitees, participants, or files.
When the Zoom signal changes, Presence checks the other calendar, call, schedule, and manual signals you approved.
ADDING THE APP
Four steps, from your Presence dashboard.
Before you begin, you need an active Presence account, a Zoom Workplace account you are authorized to connect, and permission to approve apps if your Zoom administrator restricts installations.
- 1Sign in to Presence
Use the same email address associated with the Presence account that should receive your live Zoom availability signal.
- 2Open Meetings & calls
In the Presence dashboard, choose Connections, expand Meetings & calls, and select + Zoom Workplace.
- 3Approve the limited connection
Sign in to Zoom and approve Presence. The connection requests only the permission needed to read your own simplified Zoom presence status.
- 4Confirm it is connected
Zoom Workplace appears under Meetings & calls with a Connected label. Presence will reevaluate your status as supported Zoom activity changes.
USING THE APP
Zoom contributes one signal to the final answer.
Join and leave Zoom meetings normally; no extra action is required after setup. A manual override can intentionally take control. Higher-priority live signals and calendar context may also affect the final wording. Presence never exposes the Zoom data behind that answer on a shared view.
- ConnectedThe Zoom connection is available for status checks.
- Needs attentionUse the reconnect action shown beside Zoom Workplace. Presence will never ask for a password inside the dashboard.
- Return to AutomaticEnd a manual override from the dashboard when you want approved signals—including Zoom—to shape status again.
TROUBLESHOOTING
What to expect after connecting.
Presence reads your own simplified Zoom presence signal and combines it with the other status sources you enabled. No meeting content is requested.
Start or join a Zoom meeting, then allow a short moment for the next status refresh. Presence should show a meeting-related status when no higher-priority manual signal is active.
Confirm Zoom Workplace says Connected, choose Back to Automatic to end any manual override, refresh the dashboard, and verify you connected the same Zoom user who joined the meeting.
Select reconnect beside Zoom Workplace and approve the connection again. If the problem continues, email Presence support with the approximate time and the general state shown—without including private meeting information.
REMOVING THE APP & DATA DELETION
Disconnect whenever you want.
The cleanest removal starts in Presence so the encrypted Zoom credential stored for the connection is deleted.
Sign in to Presence, open Connections → Meetings & calls, then select the × beside Zoom Workplace and confirm Disconnect. Presence asks Zoom to revoke the authorization before deleting its encrypted local credential.
Open Zoom App Marketplace → Manage → Added Apps, find Presence for Work, and select Remove. Zoom then sends Presence a signed deauthorization notice that deletes the matching local connection.
After confirmed deauthorization, Presence deletes the encrypted Zoom access and refresh credentials and the app-specific Zoom user identifier tied to the connection. Your Presence profile and other independently connected services remain until you remove them or delete the account.
Presence account deletion removes the Zoom connection along with the rest of the account data. Review Zoom Added Apps afterward to confirm provider-side removal.
SUPPORT & PRIVACY
Need help with the connection?
Describe what the Presence dashboard shows—Connected or Needs attention—and avoid sending meeting names or other private content.